Taobao sellers complained about Taobao and asked me to pay compensation that I should not pay. I received a short message from Taobao but couldn't reply. How should I solve it?

God has finished reading. In this case, if you don't make a deal with the other party, then ignore it. If there is a transaction, you can initiate a refund application.

Taobao won't send you this kind of short message. The goods traded between you belong to the types of goods prohibited by Taobao. For the refund application of such goods, Taobao will support the buyer's refund application and ask the seller for a refund regardless of whether the transaction is completed or not. Especially the words about the real questions and courses in your description, Taobao does not allow such goods to be traded.

Taobao has no mandatory requirements for buyers, only notification obligations. If your refund application has clearly stated what kind of goods this is, then this refund is fully supported. As for your Alipay balance, Taobao can't grab your account.