How to refuse to sign and return goods in Taobao?

1. open Taobao and click "to be paid" to enter the "all" order.

2. select the problem order. if it has been signed, click "rookie alliance service".

3. click "logistics service" to modify the address.

the address of the sent courier needs to be modified by calling the courier company. Generally, this kind of modification can only be made by the sender, but not by others.

The specific methods are as follows: 1. If the express mail has not been delivered, you can call the receiver and ask the receiver to help modify it based on the sender's information.

2. If the courier has been sent, you can call the courier customer service and ask the customer service to help modify it based on the sender's information, such as the mobile phone number.

3. if the courier is in the process of dispatching, you can call the dispatcher and ask the dispatcher to help modify it based on the information of the sender or the recipient.

: What's wrong with express delivery without logistics information?

1. No logistics information: if there is no logistics information, it means that the logistics company has not scanned this single number into the system. The reason may be that the merchant submitted the logistics information, but did not deliver the goods to the logistics company; Or the merchant has an error in filling in the logistics information; Or the logistics company has not scanned the items received in time, etc. Generally, the logistics company will update the logistics information within 24 hours after receiving the items. Please wait patiently after the seller delivers the goods.

2. the logistics distribution information is not updated for a long time: if the logistics has been sent to a certain place, but the logistics information has not been updated for several days. The reason may be that the logistics destination is remote and the delivery time in the middle is very long; Or the logistics company is inefficient at the peak of express delivery; Or the items are lost during the dispatch process, and those that have not been updated for more than 1 days are likely to be lost.

Express service refers to the express mail with an address, which is packaged by express delivery, transportation and delivery, that is, the letters and packages that are received, sent and packaged by express service enterprises according to law. Deliver express mail or other items that do not need to be stored to the designated place within the time limit promised to the consignee, deliver them to the recipient, and get the service form of signing for them. Logistics industry is the result of the integration of transportation, warehousing, communication and other industries to ensure the supply of social production and social life.

how to refuse express delivery?

1. If you are in rural areas, the main way to send a piece is to call, and the courier will tell you that the courier has returned and take time to pick it up. If you don't want it, just tell the other party that you want to reject it, and the other party will take care of it for you.

2. If the delivery method is SMS notification, you can send the information such as name, courier number and mobile phone number to the other party, and tell the other party that you want to reject it.

3. before you confirm the receipt, you can contact the seller and just find a reason to refuse, such as a temporary business trip and no one at home receives the goods, and then the seller will contact the courier company and will not send you any more pieces.

4. if the delivery method is to pick it up in the courier cabinet, it usually takes more than two or three days for the pick-up code to automatically expire and the courier will be returned.

5. Before receiving the goods, you can click "Apply for Return" on the order page, fill in the reasons for return and submit the application. After seeing it, the seller will contact the courier company to return the goods.

operating environment: Huawei nova4 1.1.38

Taobao 1.15.2..