What kind of unit does the mayor's hotline in Lu 'an, Anhui belong to?

12345 government service convenience hotline (hereinafter referred to as 12345 hotline) refers to the public service platform established by local municipal people's governments, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. , providing "7×24 hours" all-weather manual service. Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.

The service hotline 12345 is generally used for: 1, consulting public service information such as administrative functions, responsibilities, policies and regulations, and working procedures; 2 complaints, opinions and suggestions on administrative management, social management and public services; 3. Non-emergency management and service for help within the scope of administrative functions and powers; 4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report; 5. Praise the efficiency and administrative effectiveness of government departments and their staff. Note: The actual situation varies from place to place, and the local government documents shall prevail.