Solution of not receiving the pick-up code

The solutions for not receiving the pick-up code include contacting the courier, contacting the merchant and closing the virtual mobile phone number.

1. Contact the courier: There is usually a courier's phone number on the logistics information. If you can't get the pick-up code, you can call the courier to communicate.

2. Contact the merchant: If you can't contact the courier directly, you can ask the merchant to contact the courier and resend the pick-up code.

3. Turn off the virtual mobile phone number: The customer turns on the virtual mobile phone number, which may lead to abnormal reception of the pick-up code. You can turn off the virtual mobile phone number first, and then contact the courier to send the piece code.

4. The pick-up code is the pick-up password of each express parcel, and the pick-up code of each express parcel is different. Generally, the pick-up code of this express parcel will be received by SMS.