What kind of scam is it to receive a gift?

Cash on delivery fraud, fake customer service fraud.

Criminals obtain personal information through illegal channels and send express parcels to consumers in the name of important documents, gifts and gifts. After consumers pay for the goods, they find that there are only fake and shoddy goods or garbage with extremely low cost in the package. Some criminals don't even send a courier, but pretend to be a courier to ask whether the consumer is at home by phone, falsely claiming that the courier has been delivered to the home, and then send a receipt code by SMS to commit fraud. When you receive a courier that needs cash on delivery, you must first confirm the basic information of the courier. If the sender is unknown or cannot be contacted, it is recommended to reject it directly. When it is difficult to confirm, you can open the box first and then decide whether to sign for it. When collecting the courier of cash on delivery, you should first contact the recipient for confirmation.

The criminals pretended to be the customer service of the courier company and lied that the customer's courier was lost or damaged, and the waybill number was abnormal. The courier was found to be COVID-19 positive and needed to be destroyed. They ask for consumers' personal information and bank card account information on the grounds of "compensation commitment" and "insurance claims", and then send a link to a website containing Trojan virus on the grounds of system failure. Once consumers enter the bank card account number and password, they will ask for the mobile phone verification code for various reasons. After receiving a phone call or text message from a customer service or courier who claims to be a courier company, if the other party claims that your courier is "abnormal", you can claim compensation. Don't disclose personal information easily. You should call the national unified customer service hotline of the courier company, log in to the courier company official website or check your own courier information on the shopping platform to confirm the courier package. Don't let your guard down just because the other party can tell detailed online shopping information.