How to inquire about the details of bank card deduction?

If you want to inquire about the debit of WeChat payment bank card, you can:

Step 1: enter the official account of Tencent customer service wechat, and enter "unknown deduction for bank card payment by wechat"->; Click here to enter the query link;

Step 2: Click Next to verify your identity. After the verification is successful, enter the card number, deduction amount and time to inquire about the deduction.

Tips:

When inquiring about bank card deduction, we should pay attention to the following four questions:

1) Enter the correct bank card number;

2) When entering the amount, it needs to be accurate to two decimal places;

3) Try to recall the exact time of the transaction;

4) To verify the operation and consumption of people other than myself, family and friends, please click on the upper left corner to return to the homepage of the applet-Tencent Customer Service-Theft Claim, and we will verify it for you as soon as possible.

* Take iphone 12 mobile phone, iOS 14.6 system version and 8.0.6 WeChat version as examples. Different models and versions of mobile phones are usually used.