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Will there be a SMS reminder for returning goods in JD.COM? COM？

The return process is as follows:

1. After logging into JD.COM account, click My Order on the right side of the user name in the upper right corner.

2. After entering my order, find "Repair/Return" in the common settings on the left, and click Enter Return.

3. In the exchange maintenance interface, find the product you want to return, and then click "Apply" under the product.

4. In the interface of applying for return, select a return after the expected treatment method, and then write a description of the return problem below, which is generally the reason for the return. It is best to attach pictures of the goods to the description. Then fill in the items marked with an asterisk according to the actual situation.

5. After writing the basic information, click the submit button, and then wait for customer service review.

6. If it is approved, the next step will be taken, that is, the staff will pick it up at home and send a SMS reminder. You should prepare invoices, complete packages, attachments and other materials. You can check the return progress in the repair/return interface.

7. After receiving the goods, JD.COM will handle the goods and return them directly to JD.COM. Personal account of COM.

Extended data

On May 6, 20 13, JD.COM Mall officially met with consumers after completing the internal test. Users can buy daily necessities such as food, drinks and condiments on JD.COM. This time, JD.COM moved the supermarket to the Internet, which is another effort of the strategic layout of "one-stop shopping platform" in JD.COM. Consumers can easily realize daily shopping needs such as "soy sauce" and "beer" without leaving home.

JD.COM Mall launched more than 5,000 products for the first time, involving leisure specialties, purified water, grain and oil, condiments, beer and beverages. These categories are closely related to the daily life of consumers. Different from the packaging and sales in the past, consumers can now buy a can of coke and a bottle of soy sauce in JD.COM Shopping Center, and JD.COM delivers them to your door. Coupled with supporting services such as cash on delivery, it can really help users achieve "more, faster, better and cheaper" shopping.

References:

Baidu Encyclopedia-JD.COM