How is Tenpay inexplicably deducting money? Information of

What is the reason for Tenpay to deduct money inexplicably?

The deduction of TenPay should be fast payment or automatic deduction from member accounts.

If you haven't operated Tenpay recently, you can basically be sure. For example, the renewal of a member account will be automatically deducted. You should check whether all services under Tencent have automatic renewal on the same day. It may be that you didn't intend to renew the fee automatically, which led to the deduction. Generally speaking, Tenpay will not deduct money inexplicably, so if users are deducted by Tenpay, they will also receive the corresponding deduction details, and users can check where their money has been deducted. Generally, TenPay may be charged for the following reasons:

First, users have opened an automatic fee deduction service.

If the user has opened some automatic fee deduction services, and the selected payment method is Tenpay, then Tenpay will automatically deduct the fee at the time of fee deduction, such as some WeChat automatic financial management and some members' automatic renewal. Users can check clearly according to the bill prompt, and then cancel the automatic renewal setting on the corresponding platform.

Second, being stolen by others or about viruses.

If this happens, the user must make a complaint to Tenpay customer service at the first time, or directly call customer service to make a complaint, and freeze his account to avoid being abnormally deducted again. And you can apply for claims on the financial communication page. Generally speaking, Tenpay platform will not deduct money for no reason, but in order to prevent users from stealing Tenpay, users must not use qq or WeChat to scan the QR code provided by strangers at will.

Tenpay is a third-party online payment platform launched by Tencent, which was officially launched in September 2005. It is mainly in harmony with Tencent's business such as Paipai.com and Tencent QQ, and our commonly used WeChat payment is also a product launched by TenPay. Now there are many third-party payment platforms, such as Alipay, Wing Pay, China UnionPay Express and so on. Tenpay is also a third-party online payment platform launched by Tencent. Tenpay was officially launched in September 2005, mainly in coordination with Tencent's Paipai.com and Tencent QQ services. In terms of transaction volume, Tenpay is second only to Alipay.

Now many users think that Tencent's WeChat payment is Tenpay, but it is not. Tenpay and WeChat payment are essentially different. WeChat payment is mainly a payment function in WeChat, and Tenpay is a complete payment platform. However, although the two are different, they are also closely related. WeChat payment is a WeChat product launched by Tenpay.

What's the matter with tenpay deducting money?

Tenpay automatically deducts money because the user has turned on the automatic deduction function, or the user's Tenpay account has been stolen. The former only needs to close the automatic fee deduction service, and Tenpay will not automatically deduct the fee again. The latter needs to contact Tenpay customer service in time, apply for freezing Tenpay account, and then recover the stolen money by applying for compensation.

In addition, if users don't use Tenpay for a long time, they can choose to unbind the bank card and take out all the balance to avoid theft.

1. How to close Tenpay's automatic fee deduction service?

1. Turn off automatic deduction for WeChat payment: Open WeChat and click "I"-"Payment"-"Upper Right" in the lower right corner. . . "-"fee deduction service ",enter the corresponding service details page, and close the automatic fee deduction service. (WeChat Apple 12, ios 14, WeChat version 8.0. 13)

2. Turn off automatic charge deduction for QQ wallet: Turn on QQ, click on my profile-My QQ wallet-Settings-Automatic charge deduction management in the upper left corner of the message page, enter the corresponding service details page, and turn off the automatic charge deduction service. (QQ Apple 12, ios 14, QQ version 8.8.38)

The above is "What is the reason for Tenpay's deduction?" I hope it helps you.

Two. Tenpay

Tenpay is an online payment platform which was launched by Tencent in September 2005. Tenpay mainly provides online payment services to help both parties in online transactions complete payment and collection.

The transaction process of Tenpay is: the buyer chooses the goods and then pays Tenpay; Tenpay then pays the seller; Then the seller delivers the goods and the transaction is completed.

Tenpay supports online payment by banks and currently supports online payment by more than 30 major banks in China. However, users can also directly recharge the Tenpay account and then pay directly with the balance of Tenpay.

Users can not only use TenPay for online shopping, but also pay the living expenses such as utilities, gas and communication fees, as well as game recharge and credit card repayment.

What is the reason why Tenpay automatically deducts money?

Tenpay automatically deducts fees because the automatic deduction service is opened in WeChat Pay.

Tenpay is a platform launched by Tencent. If it is automatic deduction, it is recommended to log in to Tenpay first, click the payment method, and click "Query Deduction Record" in the entrusted deduction column of other methods to check your own payment details and see what the reason is. If it is similar to the renewal of membership fee, don't worry, just turn off the withholding service. If it is not because of automatic deduction, it is recommended to contact the official customer service, because the account may be stolen, first freeze the account.

Inexplicably deducted by Tencent Tenpay may be because the user signed an automatic renewal fee, so the system will deduct money from Tenpay when deducting fees, and because the user may forget this matter, it will be inexplicable when being deducted by Tencent Tenpay.

At present, if users do not want to continue to be automatically deducted, they can cancel the automatic renewal according to the following methods.

First, WeChat

1. Open the WeChat APP and click I-Pay;

2. Click ... in the upper right corner;

3. Click Automatic Deduction;

4. Select the renewal project that needs to be closed;

5. Click Close Service and confirm.

Second, QQ.

1, open QQ and open my wallet;

2. Click Settings in the upper right corner;

3. Click Automatic Deduction Management;

4. Select the renewal item you need to close and follow the prompts on the page.

Tenpay is a professional online payment platform officially launched by Tencent in September 2005. Its core business is to help both parties who conduct transactions on the Internet complete payment and collection. Committed to providing safe, convenient and professional online payment services for Internet users and enterprises. After registering Tenpay, individual users can easily shop in Paipai.com and more than 200,000 shopping websites. Tenpay supports online banking payment of major domestic banks, and users can also recharge Tenpay first to enjoy a more convenient balance payment experience. Tenpay is well integrated with Paipai.com and Tencent QQ. According to the transaction volume, Tenpay ranked second, with a share of 20%, second only to Alipay.

How to turn off automatic renewal:

1. Enter Tencent Recharge Center, click My Account-My Service, find the business that needs to be closed for automatic renewal, and click the close option.

2. When using Tenpay to make payment, uncheck the automatic renewal of Tenpay.

Why does Tenpay always deduct money automatically?

With the progress of social life, most people have joined the ranks of using smart phones, which will also lead to many situations that require mobile payment. Tenpay, as Tencent's payment platform, is somewhat similar to Alibaba's Alipay, which is used in QQ wallet. Tenpay is aimed at individual users, and Tenpay provides rich functions including online recharge and cash withdrawal payment, transaction management and so on. Why Tenpay always automatically deducts money is also related to its transaction process.

Tenpay's online transaction is very convenient and can be used on all Tencent products. And there will be transaction records that can be found in the bill. Tenpay has always been automatic deduction, and there is no malice. You can first find some transaction records on Tencent software such as WeChat and QQ to find out where the deduction is made (checking games, financing, time deposit, transfer, etc.). ), and then go to the bank to get the transaction details to see if there is a corresponding user name account.

Other reasons for Tenpay's deduction mainly include the following:

1. Third-party platform charges. The specific method is as follows:

(1) Open the WeChat mobile client. Click on "My".

(2) Click to enter "Payment" and click "..." in the upper right corner.

(3) Find and click "Automatic Deduction", and the user can see "signed projects". Users need to check whether the deduction items such as automatic renewal member accounts are enabled, click on the deduction items that they don't want to use any more, and then close the service.

You can turn off automatic deduction.

2. If the user does not open any automatic fee deduction project, the user can apply for compensation from the platform. The specific method is as follows:

(1) Open the WeChat mobile client. Click on "My".

(2) Click "Wallet" and click "Help Center".

(3) Select "Payment Security" in "Account".

(4) Click "Theft Claim" to apply for compensation.

When the problem is not properly solved, call customer service for consultation.

The above are the reasons and solutions of Tenpay's automatic deduction, reminding friends to do a good job in financial management. In these cases, we should calmly follow the solution and win our money.