How to cancel the order after JD.COM pays?

How to cancel the order refund after shopping in JD.COM;

1. Depending on the status of the order, if the order shows shipped or printed (not yet shipped), you can also click to cancel the order. If the order shows that it has been shipped, you cannot cancel the order manually. You need to call JD.COM Customer Service Department to cancel it.

2. After clicking Cancel the order, you should choose the reason for canceling the order, such as "I don't want to buy now, the price of the goods is expensive, the price fluctuates, and the order is repeated." . After you click OK to cancel, you should pay attention to the fact that the refund will be reviewed, and carefully follow up the progress of the refund, starting with financial review.

3. After the financial audit is passed, the refund is successful, and then the system will send a text message to your mobile phone, prompting that the refund will be returned to the payment account within 1- 15 working days, and the bank card payment will be returned to the bank card.

If there is no payment, the system will automatically cancel it within 24 hours.

If payment has been made, the order status is confirmed payment, or you can click Cancel in the upper right corner of the details page.

If the status is being delivered out of the warehouse or the goods have been delivered out of the warehouse, it cannot be cancelled, and the visa can only be refused when the goods arrive.