What happened when all the information on Samsung s5 SMS and WeChat disappeared?

According to your description, it is preliminarily judged that the software may be hidden. I suggest you open the application-menu-show hidden applications-and check whether the software that is not displayed is checked (if it is checked, it will not be checked).

2. Check whether the icons are grouped into other folders.

If all the above operations fail, it is recommended that you back up your mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings (enter phone settings-reset-restore factory settings).

If the problem of restoring factory settings still exists, it is recommended to send the mobile phone to the nearest Samsung service center for testing and further processing.

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.

If you need help, please visit support.samsung.com.cn, and official website will provide you with multi-channel service support!