Telecom card real-name authentication failed. What should I do if I can't access the Internet?

If your telecom card's real name authentication fails, so you can't call the Internet, you can take the following steps:

1. Confirm the reason of real-name authentication failure. There may be many reasons for the failure of real-name authentication, such as incomplete information of telecom cards and unclear identity documents. You can contact the telecom operator or its customer service department to find out the specific reasons and solve the problem.

2. Prepare the necessary documents. If the real-name authentication fails because of the incomplete information of the telecom card, you need to prepare relevant identification documents, such as ID card and passport.

3. Go to the telecom business hall. You can go to the business hall of the telecom operator, explain the situation to the staff and submit relevant identification documents. The staff will help you complete the real-name authentication procedures.

4. After completing the real-name authentication, your telecom card should be able to resume the function of calling the Internet.

If your telecom card is still unavailable, please contact the telecom operator or its customer service department in time for more detailed help and support.