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How to cancel the broadband service of China Mobile?

The operation method of canceling broadband service in China Mobile Campus is as follows:

First, you need to install the mobile phone business hall app on your mobile phone, and then open the software.

Second, after entering the main page of the software, click Business Query.

3. Click on the service query, and the default basic service page will appear. Click on the mobile value-added service.

4. Click on the value-added Monternet service, find the campus broadband package that has been ordered, and click the unsubscribe button at the back. After the cancellation is successful, the system will send a SMS reminder.

You can cancel the mobile broadband service in the following ways:

1. Take the original ID card to cancel the account in the business hall of the mobile company. If you pay a deposit for naked cats when installing broadband, you need to return it to the mobile company and settle the fee before you can officially cancel the account. If it is a cancellation agent, you need to bring the original ID card of the head of household and the original ID card of the agent to the service hall.

2. Handle the pre-sale account in the business hall of Mobile official website Communication 100. If the customer does not use the package at the end of the year (no traffic is generated), he can ask the business personnel to reduce the expenses incurred in the current month, which will be reduced after verification by the business personnel; If users have questions about the fees, they can go to the mobile communication 100 business hall for consultation. In the month when the broadband package expires, you can go to the mobile communication 100 business hall for pre-cancellation, and go to the mobile communication 100 business hall for formal cancellation the next month.

3. Call mobile customer service 10086 to pre-sell broadband customers. Pay the fee after making an appointment to cancel the account. If a naked cat pays a deposit during installation, it needs to be returned to the mobile company, and the account can be officially cancelled.