I bought Lancome Eye Cream from Tmall Supermarket, but I can't find the purchase record.

Lancome Eye Cream purchased in Tmall Supermarket may cause data delay due to busy network if the purchase record is not displayed in "My Order". You can try to wait a few minutes, and then log in to my order page again to check the payment status. If the transaction shows that "the buyer has paid", it means that the transaction has been successful, and the seller will deliver the goods.

If you still can't display the purchase record, you can try to search the product name directly in my order. If you still can't find the purchase record, it is recommended to contact Tmall customer service for consultation and handling.