The mobile phone received a short message from the bank to report the loss.

The message you received was sent at 95580. As long as the password is not simple, it will not be lost with the ID card, and the password is not the number on the ID card. The password is to be reported to people, and there is generally no accident. You can only check it five days after reporting the loss. Here's the thing. If you hang up through 95580, you can only wait five days and then go to the counter to check the details. Don't worry, it's okay.