Why does Tuhu not proactively prompt for tire insurance when maintaining a car?

Why does Tuhu not proactively prompt for tire insurance when maintaining a car?

You cannot collect tire insurance after installing tires in a car store, and there is no prompt for related operations after purchasing. 1. When installing the Qiantuhu Car Care App, there is no message informing you to collect tire insurance before installation. 2. Go to Tuhu The store staff did not inform me during the installation in the car repair shop. After the installation was completed, I went home to collect it and found that the tire insurance could not be collected. I only found out after consulting the Tuhu app customer service. And after buying the tires, I will not go back to the purchase page and ask for three years of tire insurance, without the verbal promise of the Tuhu staff