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Shanghai Chengtou Water 24-hour Hotline

Shanghai Chengtou Water Affairs 24-hour hotline: 962740.

"Shanghai Water Supply Hotline 962740", as the service signboard of Chengtou Group, was formerly known as "Xiaoguo Hotline". The evolution from "Xiaoguo Hotline" to Shanghai Water Supply Hotline has deepened, which reflects the extended development of Shanghai's service brand in the past 40 years of reform and opening up. Since its establishment, the hotline has been adhering to the spirit of "innovation, professionalism, integrity and responsibility".

"Shanghai Water Supply Hotline 962740" has successively won many honors such as National Worker Pioneer, National Women's Trinity Model Post, National Women's Civilized Post, National Youth Civilized Post and Shanghai Youth Civilized Post. In addition, it was awarded as the best contract center of CCCS in China for 13 years in a row, and topped the "Summer Hotline" in Shanghai for many years in a row.

Shanghai chengtou water group

In 2005, Shanghai urban water supply enterprises were placed under Shanghai Urban Construction Investment Company as a whole. In May 2009, Shanghai Urban Construction Investment Company opened the "Shanghai Water Supply Hotline 962740" for users in the whole city. It adopts 7*24-hour all-weather operation mode, and mainly provides after-sales service of water supply for customers in Shanghai urban area and some suburbs, such as telephone consultation, repair report and complaint.

Shanghai Chengtou Water Group has played an important role in ensuring the safety of urban water supply and flood control, improving the quality of drinking water and the management level of water environment, and resisting the influence of typhoon and rainstorm, high temperature and cold wave and algae on the safe operation of the city. Successfully completed the security tasks and business environment optimization of all previous China International Import Expo (CIIE), ranking the leading level in the domestic industry in terms of water supply quality, asset scale and scientific research level, which has played a strong supporting role in building people's cities and helping a better life.