Does Ping An Bank require the invoice to be a credit card merchant invoice?

Yes, but if you don't have the receipt, you can call Ping An Bank customer service to explain the situation and let the customer service know that it is your real consumption.

Recently, Ping An Bank upgraded its risk control. Some users receive such a risk reminder message when they spend their credit cards, asking for an invoice for a specified transaction, which must be a formal invoice. Signing and purchasing receipts and shopping screenshots are considered invalid.

This suddenly made many users feel embarrassed. When we consume, supermarket shopping receipts and machine receipt receipts are more common. Although many businesses are becoming more and more formal now, there are still few businesses that can provide users with formal invoices. Or spend money on a business trip in other places, and when you get home, you receive a text message reminding you to provide an invoice. You can't go out on a business trip to issue an invoice. There are many problems, which prevent us from providing consumer invoices smoothly.

What should we do at this time: first, find the transaction that needs an invoice and see which merchant we went to spend at that time. Take my consumption in figure 1 as an example. On February 5, 65438, the consumption was 2045 yuan. I found the receipt and checked it. This is a businessman with a standard price. If you can't find the receipt, you can skip this step, just make sure it's genuine.

Then we call the manual service of Ping An Bank, or contact the customer service in Ping An Bank's credit card APP to explain the situation to the customer service. Don't put aside the problem and communicate with the bank in time. Many situations are understandable.

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Then why did we receive a risk control message from the bank? Customers who swipe their cards for a long time are more likely to encounter this situation. For example, if your machine skips code and often jumps to businesses with low rates or even zero rates, it will be more easily controlled by the wind. Or if the card is empty for a long time and the amount is less than 10%, you will also receive such a short message.

Today, with the rapid development of science and technology, if the consumption of credit cards still stays in the process of swiping cards by credit card machines, risk control is inevitable. If you want to use a good credit card, you still need to use the right methods and tools. Some of the payment tools mentioned above, such as scanning code payment, face payment, mobile payment, and UnionPay touch payment, can easily meet the demand for credit card swiping, and no machine is needed at all.

And now banks are vigorously promoting online payment. Many risk control cards, such as those of Guangfa Bank, as long as online payment is used, the transaction restrictions will be lifted immediately, and the safe risk transaction will be lifted immediately, which shows that banks are very supportive of online payment.