Where is the complaint platform for epidemic prevention and control?

The complaint platforms for epidemic prevention and control are:

1, call the mayor's hotline. Call 12345 directly for help. During the period of disease control, the 12345 convenience hotline provides 24-hour manual answering service. If citizens have any complaints, inquiries or suggestions about the epidemic, they can directly call this number to reflect the problem.

2. Call for help. Call 1 10 to report the complaint. If you find any behavior that does not meet the requirements of epidemic prevention and control, you can call 1 10 to report it, and the public security organ will send someone to check it at the first time and reward the informant in accordance with the relevant provisions of the courageous;

3. Call the customer service hotline of China CDC. Call China CDC directly 12320 and give feedback to online customer service. You can call this hotline whether you are consulting about epidemic prevention, complaining or reporting epidemic-related problems. Manual working hours are: 9 am to 5 pm every day;

4. Log in to the epidemic prevention and control clue collection platform. Find and open the platforms of "Internet Plus Inspection" and "Clue Collection for Epidemic Prevention and Control" in the State Council through search engines. After opening this page, slide down to find and select the message I want to leave, click the channel option that reflects the corresponding topic, and enter the account password "Login". After reading the instructions, the user can fill in the appeal in the message content box to make a complaint.

5, in the State Council epidemic prevention and control clues small program complaint feedback. Open the app, click My Options in the lower right corner of the interface, then open the payment, select the city service, manually select the relevant city/open location, and then click the epidemic area plate. After entering this page, click the small program of collecting clues for epidemic prevention and control. After entering the applet, you need to read the relevant announcements, and then click I want to leave a message. After real-name authentication, you can report problems to relevant departments according to the tips given on the page.

6, through the prevention and control of epidemic situation in COVID-19, the complaints telephone, e-mail and feedback were published. The telephone numbers of epidemic prevention and control headquarters in various places can be inquired manually through the customer service hotline of CDC 12320.

Legal basis: Article 6 of the Law of People's Republic of China (PRC) on the Prevention and Control of Infectious Diseases.

The health administrative department of the State Council is in charge of the prevention and control of infectious diseases and its supervision and management. The health administrative departments of local people's governments at or above the county level shall be responsible for the prevention and control of infectious diseases and their supervision and management within their respective administrative areas. Other departments of the people's governments at or above the county level shall be responsible for the prevention and control of infectious diseases within their respective functions and duties. The prevention and control of infectious diseases in the army shall be handled in accordance with this Law and the relevant provisions of the state, and shall be supervised and managed by the competent health department of the People's Liberation Army of China.

Article 7

Disease prevention and control institutions at all levels undertake infectious disease monitoring, forecasting, epidemiological investigation, epidemic situation reporting and other prevention and control work. Medical institutions undertake the prevention and treatment of infectious diseases related to medical treatment and the prevention of infectious diseases in their areas of responsibility. Urban communities and rural grass-roots medical institutions shall, under the guidance of disease prevention and control institutions, undertake the corresponding prevention and control of infectious diseases in urban communities and rural grass-roots units.