Joke Collection Website - Public benefit messages - How does Amazon restore its right to deliver goods because it shares buyer information?
How does Amazon restore its right to deliver goods because it shares buyer information?
Amazon's self-delivery authority complaint is actually the same as other complaints, just write a POA complaint; However, it is important to pay attention to the following aspects:
1, from performance analysis
First of all, according to the reasons in the email sent by Amazon, such as the high delay in delivery process, and then analyze what caused it, such as out of stock, because the supplier did not communicate in place and so on. In short, more analysis and analysis before operation.
2. What action did you take?
After that, tell yourself what you have done, such as communicating with suppliers, or communicating with buyers in time to reissue them to buyers in time.
3. How to prevent it afterwards?
Preventive measures are also very important, that is, how to avoid high late delivery rate, such as purchasing goods in advance, always paying attention to the inventory situation, ensuring that the packaging inventory is sufficient, and the goods can only be delivered after the order is issued, and the single number should be filled in during the processing time.
In short, remember to focus on the causes, actions and preventive measures. Just write clearly and in detail according to this format. Don't go online to find some appeal templates to apply directly, so the probability of successful appeal is not high, and then pay more attention to some policy updates of Amazon to avoid stepping on thunder.
Attach the complaint reference template:
Finally, I will give you some measures to avoid high late delivery rate:
1. Daily monitoring of "delivery performance" in account status.
Only in this way can we know our late delivery rate. If it is close to 4%, measures should be taken in time.
2. Distribution order or product adjustment
According to your own situation, deliver the goods before the estimated delivery date provided in the order details or only put on the shelves the goods that you can deliver on or before the estimated delivery date.
3. Adjust the estimated delivery date
Because the estimated delivery date of the order is determined according to the delivery preparation time you set in the "Manage Inventory" section, the default delivery preparation time is 1-2 working days, so you can adjust it according to the actual situation.
If you don't want your delivery to be affected, then everyone must pay attention to avoid affecting your store.
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