Vivo mobile phone WeChat voice playback failed.

Unable to load the received voice message. You can try the following methods:

1. Try to change the network environment or use WiFi network to eliminate network instability;

2.Funtouch OS 9 and above: Go to mobile phone settings-applications and permissions/more settings-application management-find the software and clear the data. (Clearing the data of the software will cause the original data of the software to be cleared, and the data cannot be recovered after the operation. It is recommended to confirm with the applicant whether there is a way to back up the data before operation);

Funtouch OS 9 (excluding) the following models: Enter Settings-More Settings-Apply-All-Find the software and clear the data;

3. Enter the app store to upgrade the software to the latest version before re-running;

4. Go to mobile phone settings-Applications and permissions/More settings-Application management/Application (installed) to uninstall the software, reinstall it and upgrade it to the latest version. (Uninstalling the application will delete the software data, and the data cannot be recovered after the operation. It is recommended to confirm with the application party whether there is a method to back up data before operation. )

If the above operations are not improved, you can enter vivo official website-My Online Customer Service-and input the feedback of manual consultation online customer service.

You can also refer to the following methods to back up and restore WeChat chat records:

1. In the backup migration of WeChat-Me-Settings-Chat-Chat Records, the chat records of WeChat can be backed up by moving to another mobile phone, and the chat records can be restored by moving back to the original mobile phone;

2.vivo/iQOO models can use the function of exchanging messages with one button to transfer the chat records and data of WeChat to another mobile phone device for backup, and use the backup storage mobile phone to restore the chat records. (Only one-button switching of vivo phones is supported. If not, it is not supported. )

3. Open the computer version of mutual transmission, turn on the USB debugging of the mobile phone, connect the computer and the mobile phone with the original data cable, enter the computer mutual transmission-data backup-new backup-view the WeChat data-and start the backup. Click Restore Data to restore the previous backup.

4. Connect the computer and the mobile phone to the same router network, log in to WeChat on the computer side-click the ≡ sign in the lower left corner-backup and restore-back up the chat record to the computer-confirm on the mobile phone side and start the backup. Click "Restore Chat Data to Mobile Phone" to restore the previous backup.

note:

Chat records and data of third-party software such as 1 and WeChat cannot be backed up to the cloud service;

2. When restoring the backup data, the original WeChat data imported into the mobile phone will be overwritten and cannot be retrieved. It is recommended to use a new machine or a mobile phone with all data erased to save WeChat chat data.