What is the phone card screen crash? How to solve it!

If you use a vivo phone, you can refer to the following methods for troubleshooting:

1, forcibly restart the phone.

Try to restart the phone forcibly to see if it can be used again.

Forced restart method:

20/kloc-models launched before September, 2007 (models before X20): press and hold the "power button" for more than 12 seconds.

Models released after September 20 17 and new models (X20 and higher): press and hold the "power button"+"volume down button" for more than 10 second at the same time.

NEX 3/NEX 3 seconds: Press and hold the top round key for more than 10 seconds.

2. Upgrade the system version

Enter the Settings-System Upgrade page to check whether the mobile phone system version is the latest version. System updates will enhance the compatibility and stability of the system with third-party applications, and some new versions will add some new functions.

3. Confirm whether an incompatible application is running.

Some third-party software is incompatible with the system, which may cause the phone to crash and restart. It is recommended to hold down the software icon on the desktop; Application Information Save or Set Applications and Permissions Application Management Find the corresponding software store, click Clear Data and Clear Cache, if necessary, please back up the software data, and then download and install the software again in the app store after uninstalling.

4. Check the storage space of the mobile phone

Please check the remaining storage space of your phone. If the storage space is insufficient, the system performance will drop sharply. It is suggested to use I housekeeper to clean up the storage space of mobile phones in time and uninstall uncommon software to keep the remaining storage space above 20%.

5, reset the phone

If necessary, you can back up your phone data, and then go to Settings System Management Backup and Reset to clear all data and reset your phone. You can click on this webpage link to view the operation method of double clearance.

6, service center testing

If the above methods can't solve the problem, please bring your mobile phone and purchase voucher to vivo customer service center for testing; Go to the APP-My-outlet of official website /vivo Mall to inquire or click the webpage link, and select the current city to get the address and contact information of the service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.