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Is Huaxia Bank's credit call back stable?
In most cases, there are not a few people who refuse to sign because they missed the customer service call and answered questions that are inconsistent with the information. Under normal circumstances, after the credit card application passes the preliminary examination, the bank will dial the company landline number filled in by the applicant in the application form, and then confirm to the person who answers the phone whether the applicant is an employee of the company and ask to be transferred to the card holder to answer the phone. The customer service phone will ask the applicant questions, mainly the original application form, including the applicant's name, ID number, name of work unit, position, unit address, home address, etc. We should remember that the answer is consistent with the application data. However, some bank customers will deliberately lie about your home address during the follow-up visit to see if you can correct it. If this happens, remember to remind the customer service of the mistake in time and handle it calmly.
Telephone answering skills
● The answer is consistent with the application data.
More important matters should be kept in mind, such as company name, emergency contact information, home address and other information that can prove the cardholder's personal integrity.
● Greet the company's front desk/friends in advance.
The company's fixed telephone number on the application form is the most frequently visited channel. Applicants need to greet the supervisor who answers the phone at the front desk in advance.
● Pay attention to the card mailing address.
Try to send my credit card to the company address, which can prove that I am stable in this company.
● Don't ignore irrelevant questions.
At present, banks sometimes engage in some small means in return visits. For example, it will ask you some irrelevant questions to test whether your information is correct: for example, it may ask you why no one answers the phone at the company. Answer truthfully, don't ignore it!
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