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Compliance Commitment Letter
In life, letters of commitment are used more and more often. Letters of commitment are an expression of the true will of the signer. Avoid formality, going through the motions, or being helpless. How to write a commitment letter to avoid stepping into the trap? Below are 3 compliance commitment letters that I have collected for you. I hope they can help you. Compliance Commitment Part 1
1. Service Items
(1) Business Outlets
1. Implement the first inquiry responsibility system. As a receptionist, you must help customers contact and solve problems from beginning to end;
2. Go to and from get off work on time and provide full service;
3. Use civilized language and do not Neglect, contradict, and make things difficult for customers, and be sure to greet them when they come and say goodbye when they leave;
4. Employees are dignified, uniformly dressed, and posted on the job;
5. 70% of external payments New RMB and above;
6. Provide customers with pens, inks, reading glasses, banknote detectors, water dip boxes and other convenience items;
7. There will be no mechanical failure or network failure Under the premise, ATMs work 24 hours a day.
(2) Settlement business
1. Do not unreasonably refuse to pay or press the bill;
2. Bank drafts, transfers, wire transfers, cash, etc. are processed in a timely manner If the payment is processed within this system and the payee's account opening bank transfers the remittance, the payment will be received within 24 hours. Customers use the "real-time exchange" system and receive the money immediately;
3. Interest is settled on time for corporate and personal deposit accounts on the interest settlement date and credited to the account on the same day.
(3) Credit business
1. Service standards: On the premise that the borrower’s borrowing purpose complies with the national industrial policy and the credit policy of the Agricultural Bank of China, the customer business department of the branch shall (Enterprise legal person customers) and the Personal Business Department (natural person customers) accept their loan applications;
2. Service time limit:
(1) Short-term loans will be responded to within 1 month;
(2). Reply within 6 months for medium and long-term loans;
(3) Acceptance of enterprises providing full deposit to apply for issuance of letter of credit, issuance of bank acceptance draft, small amount For credit businesses such as pledged loans and export bills, if relevant policies and regulations are complied with and the procedures are complete, the process will be completed within one working day.
2. Treatment of breach of promise
1. If the use of uncivilized language or failure to fulfill promises causes customer complaints, the first time penalty will be 20 yuan, and the responsible person will be asked to apologize to the customer and cancel the Year-end advanced individual selection qualifications; the second penalty of 50 yuan, in addition to visiting the door to apologize, the whole bank will be criticized, and the year-end assessment is incompetent; more than 3 times will be laid off;
2. Taking advantage of work to treat customers Or the people and things that the enterprise eats, takes, gets stuck in, and needs, once verified, the responsible person will be dealt with seriously in accordance with party and government disciplines until they are fired or transferred to the judicial authority;
3. Complaint Supervision
Customer complaints will be responded to within 3 working days. If there are special circumstances that cannot be handled within the commitment period, explanations will be provided to relevant units and customers in a timely manner.
Supervision telephone number: 1. Planning and Finance Department 2. Personal Business Department: 3. Customer Business Department: 4. President’s telephone number: 5. Unit person in charge: Compliance Commitment Letter 2
Shanghai Futures Exchange:
I declare that I do not have actual control or significant influence on others’ futures trading due to factors such as agency, investment, relatives, cross-appointment, agreements, and other arrangements. circumstances; there is no situation in which my futures trading is actually controlled or significantly influenced by others due to the above relationship; there is no situation in which I avoid the exchange's position limit by dividing positions and hold excessive positions.
I promise that the above statement is true, accurate and complete, and does not contain any false records, misleading statements or major omissions; I will strictly abide by futures laws, regulations and exchange business rules, and be legal and compliant Participate in futures trading freely; be willing to cooperate with the corresponding measures taken by the exchange and relevant futures companies; fully understand the possible consequences of false statements, voluntarily assume legal responsibilities arising from violations of laws and regulations, and accept the exchange's handling measures.
Commitment person:
Commitment date: Compliance Commitment Part 3
China Financial Futures Exchange:
I declare: No There is a situation where the futures trading of others is actually controlled or significantly influenced due to factors such as agency, investment, relatives, cross-appointment, agreement, or other arrangements; there is no actual control or significant influence on the futures trading of others due to the above relationships. Situations with significant impact; there is no situation of over-holding positions by evading the exchange's position limit by dividing positions.
I promise that the above statement is true, accurate and complete, and does not contain any false records, misleading statements or major omissions; I will strictly abide by futures laws, regulations and exchange business rules, and be legal and compliant Participate in futures trading freely; be willing to cooperate with the corresponding measures taken by the exchange and relevant futures companies; fully understand the possible consequences of false statements, voluntarily assume legal responsibilities arising from violations of laws and regulations, and accept the exchange's handling measures.
Promisor:
Commitment date:
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