What do you mean the upgrade of electronic health card failed?

You may not have perfected the relevant information during the upgrade process.

First, open the home page → click the electronic health card to improve personal information, including relationship, name, ID number, nationality, mobile phone number, address, etc. , click and select UnionPay card for authentication immediately, then enter name, ID number, bank card number and mobile phone number of reserved bank card, complete authentication after SMS verification, then select UnionPay card for authentication, then enter name, ID number, bank card number and mobile phone number of reserved bank card, after SMS verification, then select face recognition authentication, aim your face at the mobile phone camera according to the prompt, and complete authentication after system recognition is successful. Select the child's birth certificate authentication, and fill in the name, birth certificate number, guardian ID number and mobile phone number to complete the authentication (only children born after 20 17 are supported for the time being).