After Samsung note3 was upgraded, the WeChat notification turned gray.

According to your description, I suggest you:

1. Restart the phone and try again.

2. Uninstall the software and reinstall the latest version and try again.

3. If it doesn't return to normal, I suggest you back up your mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings (Settings-Reset-Restore Factory Settings);

4. If the problem still exists, it is suggested that you take the three-guarantee certificate of your mobile phone to the nearest Samsung service center for testing. For more information about the service center, please visit.

Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.