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What should I do if the SMS function of Samsung note4 is gone?

Dear Samsung users, hello:

According to your description, it is preliminarily judged that the software may be hidden. I suggest you open the application-menu-show hidden applications-and check whether the software that is not displayed is checked (if it is checked, it will not be checked).

2. Check whether the icons are grouped into other folders.

If all the above operations fail, it is recommended that you back up your mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings (enter phone settings-reset-restore factory settings).

If the problem of restoring factory settings still exists, it is recommended to send the mobile phone to the nearest Samsung service center for testing and further processing.

Please visit the address and contact information of the service center:

. Samsung . com/support/service locations . ASP

Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.