Why do the bank transaction messages in my Samsung note2 phone disappear by themselves, and all the bank messages are gone?

According to your description, I suggest you:

1. Info-Menu key-Settings-Basic Settings-Delete old information-Uncheck.

2. Clear SMS data: Settings-Application Manager-All Information-Clear Data.

3. Check whether there is virus software in the mobile phone. Check mode: Settings-Application Manager-Run-Check whether there is a Com.android.version process running. If there is this program, please uninstall, delete and restart the phone.

4. If not, please back up the data (contacts, text messages, pictures, etc. ) in the mobile phone, and then restore the factory settings (Settings-Reset-Restore Factory Settings).

5. It is recommended that you try to upgrade the firmware.

If the problem still exists, please take the purchase invoice, maintenance card and machine to the Samsung service center, and the professional after-sales engineer will help you test it. For specific inquiries about the service center, please visit.

Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.