What should I do if the main account information of mobile banking is invalid?

1. Open the mobile banking to show that the main account does not exist.

First, confirm whether the mobile phone card you are using is an open service. Generally, when online banking is launched, mobile banking and telephone banking will be launched together. You can try this. If you use the mobile banking client, can you realize the transaction? If it is normal, you can only go to the counter under abnormal circumstances.

2. Go to the bank counter and open the mobile banking service with your ID card. If you don't know the number you are using, please cancel it and reopen it.

Mobile banking is the abbreviation of using mobile communication networks and terminals to handle related banking business. As a brand-new service combining electronic money and mobile communication, mobile banking not only enables people to handle all kinds of financial services at any time and any place, but also greatly enriches the connotation of banking services, enabling banks to provide traditional and innovative services to customers in a convenient, efficient and safe way.

I use mobile banking to transfer money. What do you mean account resolution failed?

1. Account resolution failure may be due to an account error. Re-verify the payee information, such as account number, account name, bank, etc. And remit money again to solve the problem.

2. Call the customer service phone of China Merchants Bank Card and ask the customer service for help.

Mobile banking uses mobile communication networks and terminals to handle related banking business. As a brand-new service combining electronic money and mobile communication, mobile banking not only enables people to handle all kinds of financial services at any time and any place, but also greatly enriches the connotation of banking services, enabling banks to provide traditional and innovative services to customers in a convenient, efficient and safe way.

Extended data:

First, the characteristics and advantages of mobile banking

1, with wide service and simple application.

As long as your mobile phone can send and receive short messages, you can easily enjoy all the services of mobile banking.

2, rich in functions, convenient and flexible

By sending short messages through mobile phones, you can use eight services, such as account inquiry, transfer and remittance, donation, payment and consumption payment. Moreover, when mobile banking provides more updated service functions, you can automatically enjoy various new services and functions without changing your mobile phone or SIM card.

3. Safety, reliability and multiple guarantees

Banks use various methods to ensure the safety of your funds layer by layer. First, the information transmission and processing of mobile banking (SMS) adopts internationally recognized encryption transmission mode to realize the safe transmission and processing of data between mobile communication companies and banks and prevent data from being stolen or destroyed; Second, there are strict restrictions on the amount of money transferred by customers through mobile banking (SMS); The third is to bind the mobile phone number specified by the customer with the bank account and set a special payment password.