How long can the shutdown number be guaranteed?

The downtime guarantee number means that when users stop, they can keep their mobile phone number by paying a certain fee, so that they can resume using it within a certain period of time. According to the regulations of three major operators, such as China Mobile, China Unicom and China Telecom, the retention time and charging standard of downtime insurance number may be different. Generally, the retention time ranges from 3 months to 1 year, and users need to choose the length of downtime insurance number according to the actual situation.

specifically, in China mobile company, the longest retention time of the downtime insurance number is one year, and the charging standard varies according to different regions and duration. China Unicom's downtime guarantee period is also one year, and the charging standard varies according to the duration and different regions. However, China Telecom's downtime insurance duration ranges from 3 months to 1 year, and the charging standard varies according to the duration and different regions. Downtime security number refers to the service that the user applies to the operator to suspend service for a period of time in order to keep the original mobile phone number when stopping using the mobile phone or changing the card.

The following is the basic process of number protection in case of downtime:

1. Users can apply to the operator for number protection in case of downtime, usually by calling the operator's customer service hotline or going to the operator's business hall.

2. Operators require users to provide relevant identification and mobile phone number information for verification and handling;

3. The operator reviews the user's application, confirms that the user meets the conditions of stopping the number, and informs the user of the specific time and cost of stopping the number;

4. The user pays the corresponding fee for keeping the number of downtime, and generally needs to complete the payment before downtime;

5. The operator stops the machine to keep the user's original mobile phone number, and suspends the service and billing functions of the original mobile phone number;

6. Users can continue to use the original mobile phone number to answer calls, send short messages and other basic functions during the period of downtime, but they can't make calls and surf the Internet and other advanced functions;

7. The user can apply to the operator for resuming service at any time during the downtime, and after resuming service, the user can continue to use all the functions of the original mobile phone number.

to sum up, the downtime insurance number is a service that needs to be charged, and users need to pay the corresponding fees according to the regulations, and complete the application and payment procedures within the specified time. At the same time, users need to take good care of their mobile phones and SIM cards during the downtime to avoid loss or damage, so as not to affect the operation of restoring services.

Legal basis:

Article 512 of the Civil Code of the People's Republic of China

If the object of an electronic contract concluded through information networks such as the Internet is to deliver goods and the goods are delivered by express logistics, the consignee's signing time is the delivery time. If the object of an electronic contract is to provide services, the time specified in the generated electronic certificate or physical voucher shall be the time for providing services; If the time is not specified in the above-mentioned vouchers or the time specified is inconsistent with the actual time of providing services, the actual time of providing services shall prevail.

the subject matter of an electronic contract is delivered by online transmission, and the time when the subject matter of the contract enters the specific system designated by the other party and can be retrieved and identified is the delivery time.

if the parties to an electronic contract have otherwise agreed on the method and time for delivering goods or providing services, such agreement shall prevail.

Article 513th

Where government pricing or government-guided pricing is implemented, when the government price is adjusted within the delivery period stipulated in the contract, it shall be priced according to the delivery price. In case of overdue delivery of the subject matter, when the price rises, the original price shall prevail; When the price drops, the new price shall prevail. Overdue extraction of the subject matter or overdue payment, in case of price increase, according to the new price; When the price drops, the original price shall prevail.