How to send campaign messages to customers?

How to send campaign messages to customers?

How to send activity messages to customers, we will inevitably hit a wall in the process of job hunting, and only by completing our own work can we make other progress. If you encounter unreasonable demands in the workplace, you must learn to refuse, and the workplace will not believe in tears. Let's see how to send an activity message to customers.

How to send an activity message 1 1 to a customer? Clearly send the target customer.

In other words, businesses should be clear about who to send short messages to, because this can not only reduce the number of short messages sent, but also avoid "harassing" some unwanted customers. This will neither waste money nor harass others.

Second, when is the best time to send a text message?

Generally, after determining the target customer, we should consider when to send it, that is, from the customer's point of view, think about "when I happen to be free", and then the merchant can send it at this time, or at regular intervals, so that customers will not only care, but also have a very high effect.

Third, the preparation of short message copy

People who send text messages to customers in groups should still write them carefully. Instead of mechanically copying templates on the network, they should write creative short messages according to their own activities, so that customers will not delete them immediately after reading them, even if there is no demand, they may remember them. Next time there is a demand, they will take the initiative to come to the door.

Fourth, pay attention to the frequency and number of mass texting.

Group texting should be controlled. For example, if you send three messages to customers a day, it is difficult for customers not to be blackmailed or reported. Therefore, we must know the frequency and times of texting, so that customers in need can take the initiative to buy products on the premise of mutual respect.

Five, the template case of mass SMS in the activity

Dear Xx, unconsciously, we have known each other for xx days. X activity is here, X, X and other new products are ready for you. Come and buy it at xx time! Unsubscribe back to T.

Dear customers of xx clothing store, xx activity is coming. What should my wife do if she wants to go shopping? X clothing store only needs xx discount, buy two and get one free. What are you waiting for? Hurry up and bring your wife to snap up! Unsubscribe back to T.

How to send campaign messages to customers? 2. Send greetings on holidays.

General holidays, such as the Spring Festival Lantern Festival and other large holidays, can send greeting messages to customers, accompanied by a small number of company activities. This operation can not only leave a good impression on customers, but also let customers know the latest developments and preferential activities of the company.

Send a blessing message on the customer's birthday

The key point is to wish customers a happy birthday on behalf of the company, so that customers can have a good impression on the company and accept the company's services from the heart. At the same time, you can also use this short message to briefly introduce the company's recent preferential activities.

The name of the customer message is very important.

It is suggested that every customer should be highly respected, which will make customers who see SMS feel more cordial and humanized, so as not to have a strong aversion to the company's sales promotion and products.

Classify customers.

Send targeted short messages according to different customers, their preferences and consumption, so that customers can further understand the company's intentions and attitudes and enhance their sense of identity with the company.

The time and frequency of texting customers should be controlled.

It is generally not recommended to send text messages when customers are resting, which will seriously affect customers' rest and make customers feel disgusted.

In addition, customers can't be sent promotional information frequently and frequently, which will also make them bored, which will seriously lead to the information being blocked by customers.

The content of short messages should be cordial, concise and accurate.

The content of information sent to customers must be cordial, concise and accurate. Let customers receive warm wishes and useful and concise information. Remember not to send some irrelevant sales information, which will disgust customers and leave a particularly bad impression.

How to send 3 1 activity short messages to customers? Call customer SMS:

Objective: Let customers know which sales consultant to contact and provide contact information!

Hello, Mr. XX! Thank you for your inquiry! XX brand sales consultant-successfully serving you, welcome to the store to experience for yourself! I wish you and your family good health and all the best!

2. Customer's message to the store:

Objective: To deepen customers' impression of sales consultants!

Hello, Mr. XX! Thank you for your love for a car brand! If you have any questions about cars in the near future, please feel free to call! Look forward to our deeper cooperation! I wish you and your family all the best and happiness every day! So-and-so sales consultant-success! (Note: When seeing off a passenger, pay attention to whether it is the driver or the passenger, and pay attention to the timing of sending text messages, so as to avoid distractions and disgust of driving customers! )

3. Track the short messages of B-level and C-level customers:

Purpose': Let customers know that some sales consultants are still concerned about their car purchase, and customers will think of you when they buy a car!

Hello, Mr. XX! Excuse me, if you have a car purchase plan in the near future, please feel free to consult and experience such a car in depth. I wish you and your family success in your work and career! (Note: For C-class customers, customers who have bought cars for more than half a year)

Hello, Mr. XX! If there are any preferential activities in XX in the near future, I will inform you as soon as possible. Welcome you and your family to come again! I wish you and your family all the best and happiness every day! (Note: Suitable for friendly customers, customers who care about their cars, or customers whose family members have different opinions and are difficult to make up their minds! Solve the indecisive mentality with policies! For class b customers)

4. Large-scale promotional activities SMS:

Objective: to collect customer information and achieve the effect of gathering customers to warm up!

In the hot summer, a large-scale promotion activity of a 4S shop in August is about to begin. I hope this activity can give you a surprise! For details, please consult: 13xxxxxxx (note: this short message is a mass message, only to attract customers' attention, so it is not necessary to be too detailed, but the contact information should be emphasized).

5, h, a customer message:

Goal: enhance customer attention!

Hello, Mr. XX! Thank you and your family for your attention to the car model! If you have any questions about XX in the near future, please feel free to call. "xxx" welcomes you to experience it again!

6. Booking customer SMS:

Objective: to strengthen the confidence of customers in ordering a certain car!

Hello, Mr. XX! Thank you for your recognition and support of my work. I'll let you know as soon as your car arrives at the store. Please feel free to call me if you have any questions! * * * Looking forward to your car! (Note: It is more appropriate to send this message after work at 6-7 pm on the day when the customer comes home. )

7. SMS of failed customer:

Objective: To strengthen customers' cognition of a certain automobile brand and enhance brand awareness, and it is possible to develop customers who buy other cars into target potential customers!

Hello, Mr. XX! Congratulations on getting on the bus. XX is also a pretty good car. If there are friends around you who are interested in this kind of car, please put in a good word and introduce it to me!

8. 12 hour delivery customer follow-up SMS:

Objective: To prolong the excitement period of customers and lay a good foundation for customer recommendation!

Hello, Mr. XX! Congratulations on getting on the bus, and look forward to more pleasant cooperation in the future. If you have friends around you who are interested in cars, please put in a good word and introduce them to me! You will also have unexpected surprises! (Note: It is more appropriate to send this message after work at 6-7 pm on the day when the customer comes home. )

9. 24-hour SMS follow-up by the delivery customer:

Objective: To promote the customer's follow-up insurance or boutique business and strengthen the customer service relationship!

Hello, Mr. XX! Thank you for choosing a car. If you have any questions about XX operation or need other vehicle services, please feel free to contact me! I wish you and your family all the best!