How to operate when the customers of Meituan buy food and return to pick it up?

According to official website's inquiry, if customers want to return the food to the delivery point, they can follow the following steps:

1. Open Meituan Shopping APP or applet and enter the "My Order" page.

2. Find the order that needs to be returned and click the "Apply for Refund" button.

3. Fill in the reasons for return and related information according to the prompts, and submit the return application.

4. Wait for platform review. If approved, the platform will inform you by SMS.

5. According to the SMS prompt, take the goods to be returned to the designated pick-up point.

6. Show SMS or order information at the pick-up point, and the staff will help you to return the goods.