The seller complained that my account was frozen when I placed an order with taobao guest Guest Testing Alliance, and the cash in it could not be withdrawn. Negotiate whether the seller cancels or fre

The seller complained that my account was frozen when I placed an order with taobao guest Guest Testing Alliance, and the cash in it could not be withdrawn. Negotiate whether the seller cancels or freezes the complaint. The seller cancels the complaint and the customer service gives feedback.

This needs to be cancelled by the merchant. You need to ask the merchant whether to cancel. If there is no cancellation, you need to contact the customer service of your platform for feedback. You know, the fake transactions in taobao guest are severely cracked down.

False trading refers to the act of obtaining improper benefits from the sale of false goods by fabricating or concealing trading facts and other improper means. False transactions include false orders, false accounts and assisting in false transactions. If the complaint is successful, the account will be frozen.

Extended data:

If taobao guest receives a false transaction notice, but there is no false punishment. Taobao guest needs to provide the cancellation punishment record of fake transactions of buyers/sellers in Taobao account background, or provide real promotion links to appeal.

Before the promotion, taobao guest promoted by SMS, which inevitably led to violent marketing, false propaganda and misleading consumers. Violent marketing, such as pushing messages without the prior consent of the other party, refusing to push them with the prior consent of the other party afterwards, attracting people into the group through SMS, etc.

In addition, false propaganda and promotion adopt unrealistic or non-existent propaganda. Misleading consumers, such as sending short messages in the official name, during which words such as Tmall, Taobao and Taobao appear, will be punished if this situation is discovered by the system.