Why can't the rookie station pick up the courier?

The specific reasons and solutions are as follows:

1. If the claim code has not been received, it may be that the goods have just arrived at the rookie station and have not been put into storage, and the rookie station has not been able to send the claim code. In this case, the pick-up code will be received when the goods are delivered to the express cabinet.

2. If the goods have been put into storage but the extraction code has not been received, it may be that the instrument on the rookie station has failed and the SMS sending extraction code has not been successful. In this case, you can contact the Taobao seller to inquire about the relevant extraction code.

3. If you have stayed in the rookie station for too long, but you still haven't received the extraction code, it may be that the staff of the rookie station made a mistake and didn't enter the product information. In this case, you can go to the rookie station to check the delivery information and report it to the staff.

Extended data:

Rookie Station has established a terminal public service network covering major cities in China. Through social cooperation, students who start their own businesses in universities and the whole family of chain stores.

(1) Rookie Campus Inn

"Rookie Campus Mail" provides a solution for college logistics. At present, more than 1000 rookie campuses have been established nationwide.

(2) Social networks

The rookie position on campus is part of Ali's last mile layout. In addition to the campus rookie post office, there are community convenience stores, supermarket chains and post office kiosks. Among them, convenience stores are an important part. At present, the convenience stores that cooperate with rookie include Quanjia, Shanghai Lianhua, Guo Da, and Zhejiang.

2065438+April 2005, China Post opened 5000 postal pick-up points to the public through the rookie network. As a rookie post, it provides parcel collection service for online shopping users.

2065438+In June 2005, knowledgeable person and Tong Yuan announced that they would join the rookie station in advance, and said that the rookie station would be open to all express delivery companies. This is equivalent to letting the rookie mail go out of the campus and enter the community to provide parcel collection services for online shopping users.

At present, in the construction of urban terminal distribution network, there are more than 40 thousand cities that constitute the rookie network urban terminal network.