What should I do if the courier is returned because of the epidemic?

Due to the epidemic situation, the delivered courier was automatically returned. First, you need to negotiate a refund with the merchant. Secondly, because the express delivery is not signed, the return freight is borne by the sender. The courier was returned to the sender. If the sender did not send the courier again, then the courier would not be sent to the recipient again.

The courier was returned, indicating that the courier you bought was either infected with a serious epidemic at the delivery end, or the recipient's epidemic was blocked and the courier could not get in. If there is no epidemic in your city, you can buy it in another city. If there is an epidemic in your city, you must wait until the management opens.

Precautions:

If it is not handled within 5 working days, the process state will jump to the expired state. In case of overdue return, the processing time limit can be kept for 2 working days. If it is not handled within 2 working days, the returned parts will jump to the expired state. In the expired state, the default return and discard processing will be performed. We will no longer accept customers' handling opinions in the future.

Seller's reasons: Express orders, general items will be delivered on the same day or the next day after the buyer pays. If there are special products or customized products, there will be time to explain.

If the seller does not explain the reason for not delivering the goods, or the courier caused by the delivery error is returned. The expenses incurred at this time shall be borne by the seller, and the expenses of the buyer's purchase order shall be refunded.