Rotation time of lobby manager of China Agricultural Bank

The lobby manager and the account manager rotate every two months. It is to bring a better experience to customers. The main duties of the lobby manager are to maintain the lobby order in the business area of the online shop (pay attention to hygiene when something happens), guide customers, directly solve customers' questions and guide customers according to the function of the counter, do a good job of explaining customers when they are confused, handle customers' complaints when they are dissatisfied, and provide customers with all-round and comprehensive services. In a word, what basically happens in the hall is your responsibility. In addition, from the post, the lobby manager belongs to the marketing position in the bank. Unlike non-marketing positions, we should face customers directly, find high-quality customers, carry out basic classified marketing and make contributions to the development of outlets.