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Samsung note3 voice information cannot be used in Chinese. What is the reason why English appears when I choose automatic?

Dear Samsung users, hello:

According to your description, I suggest you try the following methods:

1. It is recommended to uninstall and reinstall the software with class errors, or replace it with another version.

2. Check whether software programs such as mobile phone security guards are installed in the mobile phone. If there is an attempt to uninstall, please check whether the installed third-party software is incompatible or caused by software restrictions.

3. Take out the external SD card for testing.

4. Back up the data on the mobile phone and try to restore the factory settings of the mobile phone before installation.

5. Test after updating the firmware version of the mobile phone.

If the problem still exists, it is recommended that you send your mobile phone to the nearest service center for testing. Please click the following link to find out the specific location of Samsung Service Center:

. Samsung . com/support/service locations . ASP

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.

If you need help, please visit support.samsung.com.cn, and official website will provide you with multi-channel service support!