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How much is the penalty for express complaints?
Mr. Sun received a call to pick up the courier, and when he went to the courier counter the next afternoon, he charged an overtime deposit of 1 yuan. He thinks that the courier's unreasonable delivery time leads to overtime pickup, complains to the courier company, and receives a "threatening" message from the courier. If the customer complains again, the courier complains twice and is fined 1500 yuan.
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Yesterday, in response to the incident that Tong Yuanyi's courier fell to his knees and was fined 2,000 yuan by the company due to malicious complaints, Tong Yuan Express responded that the headquarters had been exempted from the punishment caused by the complaint and offered condolences to the salesman.
The reporter contacted the courier Mr. Liu. He said that he received a notice from the company on the morning of 28th, saying that Mr. Sun complained that he had put the express cabinet at an inappropriate time, and that he would be fined 300-500 yuan, and he would also apologize for communication to satisfy customers. "I have been a courier for more than a year. This is the first time I have received such a complaint. After that, I called Mr. Sun, but he never answered. I sent a text message to explain clearly. "
Phoenix. Com- The man complained to the courier about the fee 1 yuan, was fined 1500 and threatened to send a text message.
Phoenix. Courier meets malicious complaint and kneels down: Tong Yuan is exempted from a fine of 2000 yuan.
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