Faw Toyota complaint hotline

The complaint hotline of FAW Toyota is 400-810-1210.

In case the vehicle can't run normally, the customer can call the network rescue telephone or FAW Toyota customer service telephone 800-8 10- 1265438 or 400-8 10- 10.

The customer should describe the fault scene to the network rescuer as far as possible on the phone, and check the vehicle according to the guidance of the network rescuer, so that the network rescuer can judge the fault. Inform the vehicle model, name, mobile phone contact information and specific location in detail, keep the mobile phone communication normal and pay attention to it, and record the telephone number of network rescuers.

FAW Toyota Automobile Sales Co., Ltd. takes "customer first" as its business philosophy, and provides convenient and high-quality services for customers in sales and after-sales service, so that more customers can experience the happiness of owning a car.

Some points for attention in the process of waiting for the rescue team to arrive, such as:

1. When the vehicle breaks down on the road, turn on the fault warning light and set up a fault warning sign at a safe distance behind the vehicle (in the trunk).

2, keep the phone open, easy to contact at any time.

3. Find a safe place to wait and ensure personal safety. If the vehicle breaks down on the expressway, you should immediately turn on the double flashing warning light and move the vehicle to the emergency parking area. At the same time, people should leave the vehicle and move to a safe area outside the expressway.

4. When the vehicle breaks down on the road and the customer needs to leave the vehicle, pay attention to lock the vehicle to ensure the safety of property.