What's the mobile customer service number?

The mobile phone numbers are 10086 and 10088.

The customer service hotline 10086 provides you with professional services such as business consultation, business acceptance, complaints and suggestions about China mobile communication 24 hours a day through manual, automatic voice, short message, fax and e-mail.

China Mobile's mobile phone customers are free to call 10086 in China (the long-distance charges generated by the call are charged according to the actual situation), and it is free to answer the phone from 10086. Other communication companies call 10086 and charge according to the requirements of the communication company.

10086 China mobile hotline number is a fully upgraded version of the original customer service numbers 1860 and 186 1, which has been used since June, 2006. 10086 automatic voice system provides customers with some business inquiry, handling and hot business consulting services; If customers need to communicate, they can also call 10086 and press 0 to transfer to the manual service desk. 10086 SMS business hall, customers only need to send the corresponding content to 10086 to handle or unsubscribe from a certain business.

10088:

Every time a user makes a call through 10088, the system will automatically transfer to its own telephone manager desk. If there is a busy signal, it will be transferred to the phone manager's mobile phone immediately. If you don't answer either, the system will record it automatically. Then the telephone manager will actively reply to the customer according to the record, which avoids the long waiting of the customer and is more efficient.

Different from 10086, the telephone manager service of 10088 not only provides consulting, troubleshooting, business handling and other services, but also aims at the important needs of customers and the characteristics of telephone service.