What should I do if I change my mobile phone, bank card and SMS can't be received?

1. Why can't I get a short message when I change my mobile phone number?

First of all, please confirm whether the mobile phone can receive short messages normally at its current location.

Secondly, confirm whether the mobile phone number of the reservation bank to receive the mobile phone transaction code is correct: click Personal Settings > Update Personal Information to check whether the mobile phone number displayed in "Mobile Phone Number" is the mobile phone number for you to reserve the transaction code. Finally, after confirming that the above questions are correct, you can click the "Re-acquire the mobile phone transaction code" button again after one minute.

If the mobile phone number displayed in "Personal Settings" is wrong, please bring your valid ID card and online banking account to China Bank Branch to change your mobile phone number.

Extended reading:

Reasons for not receiving SMS after changing the mobile phone number of bank card:

First, the number of acquisitions exceeded the limit.

Solution: You can only get the verification code 20 times a day. If you have exceeded this number today, please try again tomorrow.

Second, the mobile phone business does not support it.

Solution: At present, all segments of the three major domestic mobile operators have been supported. The mobile phone numbers of * * *, Xinjiang, Hong Kong, Macao and Taiwan and overseas will be restricted by the business of mobile telephone service operators, so it is impossible to apply for mobile telephone service. I suggest you try to change another mobile phone number.

Note: Some number-carrying users are temporarily unable to receive short messages from third parties due to the change of data interface. Please call Netease customer service hotline for consultation.

Reason 3: Mobile phone security software interception (for smartphone users who have installed security software)

Solution: Open the mobile phone security software, temporarily turn off the interception function, and then try to get the verification code again.

Reason 4: SMS gateway is congested or abnormal.

Solution: When the SMS gateway is congested or abnormal, the sent SMS will be delayed or lost. I suggest you try again later.

Reason 5: Mobile phones are used abroad or overseas mobile phones are used.

Solution: Due to the influence of mobile phone service provider's business, the mobile phone cannot receive the verification code when it is used abroad or used abroad. It is recommended to replace the mobile phone as much as possible.

Reason 6: People around you can use it normally, but they can't get it.

Solution: It may be the phone itself. It is recommended to change the mobile phone card to someone else's mobile phone and try again.

I changed the mobile phone number of the bank card. Why can't I get the text message?

If the card of China Merchants Bank has been used and the bound mobile phone number has been changed, please confirm whether the SMS notification service has been opened and whether the initial notification amount has been set.

You can log in to the mobile banking APP, click "My" → "Bank Card", select the card to be opened, and then click "Other →" SMS Service of China Merchants Bank "to inquire or open SMS notification service. 3 yuan/month/card (including three months before opening) is free, customers with sunflower level and above (reduced or exempted according to customer number), pension account and minimum living allowance account. If the SMS notification service has been started, or I haven't received the SMS with verification code, I can call 95555 and choose 3-5-9 to transfer to manual service for further verification.

3. Why can't I receive SMS after changing the mobile phone number bound by the bank card?

If the card of China Merchants Bank has been used and the bound mobile phone number has been changed, please confirm whether the SMS notification service has been opened and whether the initial notification amount has been set.

You can log in to the mobile banking APP, click "My" → "Bank Card", select the card to be opened, and then click "Other →" SMS Service of China Merchants Bank "to inquire or open SMS notification service. 3 yuan/month/card (including three months before opening) is free, customers with sunflower level and above (reduced or exempted according to customer number), pension account and minimum living allowance account.

If the SMS notification service has been started, or I haven't received the SMS with verification code, I can call 95555 and choose 3-5-9 to transfer to manual service for further verification.

4. What's the matter that the mobile phone can't receive the bank card SMS?

The mobile phone can't receive the short message sent by the bank. Generally speaking, there are three possibilities:

1, first check whether all the short messages have not been received? If so, go to the service hall of your operator and they will help you solve it. If only the short message from the bank is not received, then there are two situations.

2. You installed the software to intercept short messages. For example, 360 security guards, XX assistants, etc. They intercepted the message by mistake. Can you temporarily turn off the interception function of these software to see if it is normal? If it is normal, it means that there is something wrong with your interception rules. Reset it or restore the default values.

3. A Trojan horse intercepted your message. Because now the basic way for hackers to steal bank cards or Alipay is to intercept verification code messages sent by Alipay or banks. The bank sent a short message, Trojan horse intercepted it and sent it to his mobile phone, then stole your money. Pay special attention to this situation, quickly restore the factory settings, and then try to receive bank text messages? It can usually be solved.

4, the above methods can not be solved, usually you are a cottage or brush a malicious rom of unknown origin, which will quickly upgrade the official ROM of the manufacturer; The former is to brush a reliable rom or find a repair shop to solve it.