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Hello, I'm sorry for the inconvenience.

If your mobile phone crashes during use, it is recommended that you refer to the following steps for adjustment:

1. Please recall whether it appears under individual software or operation, such as specific soft third-party software. It is not ruled out that it is caused by compatibility problems. It is recommended to uninstall and observe or replace it with other software of the same type.

2. It is suggested to optimize and adjust the equipment system:

A. You can regularly adjust and improve the stability of the equipment system by using software such as Le Security and 360 Mobile Security Guard;

B. During use, you can close the unused background program to ensure that there is enough running memory and other resources to support the current program;

C. It is recommended to uninstall useless or uncommon software, so as to prevent such software from starting itself and occupying running memory;

D. It is recommended to use self-starting management software with music security to limit startup projects and avoid taking up too much running memory. Due to different music security versions, the menu path may be different. Take V5.06 as an example, the path and operation steps are as follows: music security-mobile phone acceleration-self-startup management, and the self-startup items that need to be restricted are manually closed for your reference.

3. The above operation cannot be improved obviously, so it is recommended that you back up the fuselage data to restore the factory settings.

If the problem still cannot be effectively solved, affecting your normal use, it is recommended that you take time to go to the maintenance station for specific inspection and treatment.

You can visit the official website to inquire:

/Lenovo/WSI/station/service station/default . aspx？ intcmp=MIDH

You are welcome to contact us at any time or visit Lenovo Lewen Bar () for consultation and understanding.