What should I do if the nucleic acid test shows illegal acquisition?

1. If the prompt of "illegal access" appears, it is generally caused by the inconsistency between the time of the mobile phone system and Beijing time. It is suggested to adjust the mobile phone system time and Beijing time in the settings before the inquiry.

2. The query needs to be carried out under the condition of unobstructed network. If your network is blocked, there may be an error message of "abnormal data query"; In addition, if you have the conditions, you can try to change to another mobile phone to query the same number. If you can still query normally after changing your mobile phone, it means that it is a problem with the original mobile phone, and you need to check whether the original mobile phone has relevant security or interception settings.