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Can Yu 'ebao get compensation if his money is stolen?
If the user does not violate the Alipay Service Agreement and the agreement in this agreement, and cannot be blamed on the user, and at the same time does not conform to the agreement in the Alipay Service Agreement and the Yu 'ebao Sales and Service Agreement that Alipay will not bear legal responsibility, resulting in the transfer of Yu 'ebao funds and consumption losses (except investment losses and losses caused by relevant financial institutions), the user can apply for compensation from Alipay.
Extended information "Yu 'ebao Sales Service Agreement":
Users should take good care of authentication elements. Since the investor is a real-name user of Alipay, the instructions issued by the investor (including real-time instructions and pre-authorization instructions) will be reasonably considered as instructions issued to the online merchant bank based on the true meaning of the investor.
Whereas, if the pre-authorization instruction is sent to the online merchant bank by a third party authorized by the user, the user shall be responsible for the authenticity, accuracy and completeness of the instruction, and the online merchant bank shall not bear the legal consequences arising from the correct execution of the above instruction.
In order to ensure the security of network transmission and protect the interests of investors, online merchant banks use data encryption for network data transmission, but online merchant banks cannot guarantee the absolute security of online information transmission, without making mistakes, malicious attacks by designated websites or failures caused by electronic viruses. If the above situation occurs, the online merchant bank will not bear any responsibility, and the investor will bear any risks and losses that may be caused by online transactions.
References:
Alipay-Yu 'ebao Sales Service Agreement
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