Civil aviation complaint telephone number 12326

The airline's complaint telephone number is 12326.

If passengers can't get a reply from the airline airport during the complaint process, they can call 12326, and the Civil Aviation Administration will be responsible for supervision to ensure that they can find the door, find the person and find the answer.

Some passengers reported that they complained to the airport and airlines when civil aviation encountered problems, but they did not get a reply or sank into the sea. In order to change this situation, the 12326 civil aviation service supervision telephone was launched.

Development course:

On March 3, 20 19, Feng, director of the Civil Aviation Administration of China, announced that 12326 civil aviation service quality supervision telephone will be launched on March 5, 20 19. ?

2065438+March 2009, "12326" civil aviation service quality supervision telephone was officially opened. In the future, if passengers are dissatisfied, they can call "12326" to complain and report to airlines and airports. ?

Main function If passengers can't get a reply from the airline airport during the complaint process, they can call 12326, and the Civil Aviation Administration will be responsible for supervision to ensure that the door can be found, the person can be found and the answer can be found.