What should I do if I can't find the payment record in Tenpay Payment?

When you receive a short message that your bank card has Tenpay deduction, you can check the relevant deduction records on WeChat. The specific steps are as follows: Step 1: Open WeChat, enter the official account of WeChat Pay, click My Bill in the lower left corner, and select Bank Expenditure Inquiry;

Step 2: Enter the query page of bank expenditure transaction and click Next;

Step 3: According to the page prompts, click Verify to verify the face;

Step 4: After verification, enter the bank card number, deduction amount and time accurately, and click Query to find the relevant deduction records.

* Take iphone 12 mobile phone, iOS 14.6 system version and 8.0.6 WeChat version as examples. Different models and versions of mobile phones are usually used.