Electric power emergency repair telephone

95598? The national power emergency hotline, after dialing, the operator will call the nearest emergency repair team for you, and you can contact again.

95598 is a service hotline of power system, which belongs to a kind of call center. You can call 95598 to subscribe to the free SMS reminder service when you need to know information such as electricity fee, power outage, arrears reminder, fault repair, complaints and reports, electricity fee deduction information, power publicity and so on.

The fee for calling 95598 is charged according to the local telephone standard.

The call center of State Grid is divided into two centers. China Southern Power Grid governs Guangdong, Guangxi, Yunnan, Guizhou and Hainan, and each province has a call center. The number of the call center is 95598.

The workflow of 95598 is as follows:

Information confirmation: After dialing 95598, the customer service representative will ask about your requirements. Take the power outage as an example, the customer service representative will first confirm whether it is a planned power outage or a fault power outage.

Work order distribution: If it is determined to be a fault, we will fill in the information after you hang up the phone, generate a fault repair order and distribute it. The work order jumps over the front hill and reaches the acceptance unit. The whole process takes no more than 2 minutes!

Work order acceptance: the faulty work order will be completed within 2 minutes, and the local city and county company staff will handle it immediately after receiving the work order.