The 500 megabytes of traffic exchanged for the points has not arrived yet.

Hello, if you exchange points for traffic, 1, send it accordingly? Product instruction code? Send a message to 100 10 for redemption. After the redemption is successful, there will be a corresponding SMS prompt, and the corresponding points of the customer will be automatically deducted. When the points are insufficient, you will receive a short message prompt that you cannot redeem the points after sending the product redemption instruction.

2. When the points are exchanged for products in traffic, SMS and voice packet communication, they will take effect in the next month after the exchange, and the same product cannot be exchanged again from the date of exchange to the period of business failure. For example, the customer's points in June 65438+ 10 are converted into 300M national traffic, which will take effect the next month. If this traffic package takes effect in February, it will not be converted successfully when it is converted into 300M national traffic that takes effect in March.

3. The same product cannot be customized repeatedly for the same file, but it can be customized for the same kind or different files of the same kind, and the preferential time is not superimposed.

4. The selected product package will be implemented from next month. Once customized, it cannot be cancelled or changed.