How to apply for a refund when shopping in JD.COM Mall?

The steps to apply for a refund are as follows:

1. Open the official homepage of JD.COM, and then click Please Login above, as shown in the figure below.

2. In the JD.COM login page that opens, directly enter the account number and password, and then click Login, as shown in the figure below.

3. After successfully logging in to JD.COM, jump to the home page, and then click My Order on the home page, as shown in the figure below.

4. Enter my JD.COM order, find the order to be refunded, and then click Return directly to cancel the order, as shown in the figure below.

5. After clicking Cancel Order, the reason for canceling the order will pop up. Choose one at random, and then click Next, as shown in the figure below.

6. Click OK directly in the pop-up refund details dialog box, as shown in the figure below.

7. Click to cancel the order. The refund has been submitted and the system is reviewing it, as shown in the figure below.

Extended data:

China self-operated e-commerce enterprise (stock code: JD) was founded by Liu, Chairman and CEO of the Group. . Its subsidiaries include JD.COM Mall, JD Finance, Paipai.com, JD Smart, O2O and overseas business department. In 20 13, virtual operator license was officially obtained. On May 20 14, it was officially listed on Nasdaq Stock Exchange. On June 20 16, we reached a deep strategic cooperation with Wal-Mart, and 1 store was merged into JD.COM.

2065438+In May 2004, JD.COM Group was officially listed on the Nasdaq Stock Exchange? . 20 15 in July, JD.COM was selected into the Nasdaq 100 index because of its high growth. And Nasdaq 100 average weighted index.

On 20 17 1.4, China unionpay announced that the payment company under jingdong finance had officially become a member institution of unionpay. 20 17 On April 25th, JD.COM Group announced the formal establishment of Jingdong Logistics Sub-group. On August 3rd, 20 17, the list of "Top Internet Enterprises in China 100" was released, and JD.COM ranked fourth.

On March 5th, 20 18, JD.COM announced the establishment of "Customer Experience Excellence Department", which will be responsible for the overall promotion of customer experience projects at the JD.COM Group level. Yu Rui, vice president of JD.COM Group, became the head of the department. ? [6]? 20 18 years, ranking among the top 500 in the world 18 1. 201July 24th, 8, JD.COM. China Banking Regulatory Commission approved COM's plan to increase the capital of Allianz Property Insurance China. ?

References:

Baidu Encyclopedia: JD.COM