How do SMS editors find documents?

In the process of using Word, pressing Alt+Shift+F 1 will pop up the Information Retrieval dialog box. From your description, there may be some problems with your "Alt" or "Shift" or "F 1" keys, which leads to this phenomenon.

Here are some possible solutions:

Confirm the integrity of the keyboard: it may be that some keys on the keyboard are stuck or damaged. You can try cleaning the keyboard or replacing it to eliminate the possibility of hardware failure.

Check whether there are programs running in the background: Some programs may run in the background and use shortcut keys such as "Alt+Shift+F 1", which causes Word to mistakenly think that you pressed the key combination. You can try closing unnecessary programs to see if this problem will recur.

Modify or disable the shortcut key: In Word, you can modify or disable the shortcut key. The specific operation is: click File Options Customize Ribbon and Shortcut Keys, and then find the corresponding shortcut key in the pop-up dialog box to modify or disable it.

Check the integrity of Word: If all the above methods fail, you can consider reinstalling Word or Office suite, or using Office repair tools to fix possible problems.

If the above methods can't solve the problem, I suggest you contact a professional IT service organization or seek more professional help.