Why does my phone sometimes delay receiving text messages?

If you are using a vivo mobile phone, please refer to the following processing methods for delays in receiving text messages:

1. Check whether the mobile phone signal is good.

Check whether the mobile phone signal is good. Poor signal, network congestion, or blocking devices around may affect the normal reception of text messages. It is recommended that you move to a place with good mobile phone signal and try again.

2. Comparative test SIM card

It is recommended that you put the SIM card on another mobile phone to test whether you can receive text messages. If this situation still exists, it is recommended that you consult the operator's customer service for processing. .

3. Restart your phone

Please restart your phone and try again.

4. Restore all settings

Go to Settings--System Management/More Settings--Backup and Reset/Restore Factory Settings--Restore all settings and follow the on-screen prompts.

*Note: Restoring all settings will not delete any data or media files. It will only restore all settings on the phone. Some third-party application accounts need to log in again. Please confirm that it will not affect the use of the software before proceeding. If you have important data, it is recommended that you back it up in advance.

If the above method does not improve the situation, you can go to vivo official website/vivo mall APP--My-Online Customer Service-Manual Customer Service for detailed consultation.